Corporate Responsibility Policy

Gas Natural Fenosa understands corporate responsibility as the set of actions developed to establish relations of trust with its concurrent stakeholders that are stable, sound and of mutual benefit. The appropriate relationship with the environment constitutes a priority strategic issue for the Company; it is essential for the generation of value and for guaranteeing the Company's long-term sustainability.

The policy, whose approval was preceded by an intense process of assessment and internal consultations, is the declaration of a corporate responsibility management system that covers the entire Group. In addition and in accordance with the recommendations laid down in the Unified Code of Good Governance, it was adopted by the Board of Directors, who assumed the regular supervision of its fulfilment.
 

Gas Natural Fenosa's Corporate Responsibility Policy includes the seven commitments assumed by the Company. These commitments are:

- Customer Orientation

- Commitment to Results

- The Environment

- Interest in People

- A commitment to society

- Health and Safety

- Integrity

The Company has developed a specific control panel for monitoring the Corporate Responsibility Policy, reporting on its level of fulfilment and setting the corresponding targets. The indicators, which are reported in the various chapters of this Corporate Responsibility Report, were defined by a 360° methodology, which took into account internal and external criteria for the assessment of corporate responsibility and was based on RepTrak, a methodology used by the Group to measure its reputation.
 

The indicators cover all the relevant areas, go back three years and make it possible to inform the various bodies of government and management about the results of the actions that are carried out, detect areas for improvement and set new targets.